Useful Content for Sales Opportunities

Customer Testimonials

Note: These are all based on interviews done by IT Central Station, a leading product review site for enterprise technology.

• Scalability
• ROI
• Implementation
• Ease-of-use
• Competitors
• Automation

Interactive Experience Videos

• Asset management
• Reports
• 360-degree service management
• ITIL
• CMDB
• IT Benchmark
• BI Analytics
• Automation
• Service orchestration
• Hotkey
• Self-service portal

Case Studies

• Choose the ones best suited for your opportunity

Datasheets

• Product Overview brochure (English)
• Product Overview brochure (Spanish)
• Workflow Designer (English)
• Workflow Designer (Spanish)
• Automate Joe (English)
• Automate Joe (Spanish)
• Asset Management (English)
• Asset Management (Spanish)

Miscellaneous

• Building a Business Case for ITSM (English)
• Building a Business Case for ITSM (Spanish)
• G2 video review

Automation

• Blog: How Automation Improves Business Operations and Results
• Podcast: Automation matters, even more so during a global pandemic
• Thought-leadership webinar: The ‘New Normal’ Automation boom
  Hosted by Jade and Doug Tedder, with a “cameo” from one of our Automation and AJ advocates/champions, Ian McCarthy from Aspen Pharma.
• Webinar: Workshop – Service Orchestration 101
  In this workshop, we show how to use Automate Joe for common processes like onboarding employees. Plus, we discuss the use cases and benefits.
• Automate Joe service orchestration datasheet

Marketplace/Integrations

• BDO Canada case study
  BDO Canada is using the Power BI integration to analyze performance and provide great transparency to their clients.
• Video testimonial:
  Question: Do you have a favorite integration from SysAid’s marketplace?
  Answer: TeamViewer
• SysAid blog: Reap the Rewards of ITSM Tool Integrations
• Videos:
  • Slack
  • Jira
  • Power BI Extract
  • Chromebook
  • Coming soon: Microsoft Teams

Leadership

• Blog: 2021 ITSM Predictions – It’s All About Digital Enablement
• Press release: SysAid Wins SIIA CODiE Award for Best IT Management Solution
• Blog: How We Won the Tech Cares Award
  In light of COVID-19, the Tech Cares Award win exemplifies who we are and what’s our DNA.
• 2021 State of Service Management: Press Release, Webinar, and Report