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Azure Devops

Create new SysAid requests for new Azure DevOps work items

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  • Version

    Available from SysAid 24.2.30

  • Sysaid edition

    SysAid ITSM

  • Price

    Free

  • Delivery

    Via Zapier template

  • Overview

    Stay up to date with the latest features and bug fixes in your IT team’s daily workflow using this integration. Once activated, this integration automatically creates a new SysAid ticket for every new Azure DevOps work item as soon as it is generated and meets a predefined criteria.

  • Main Features

    • Automatically generate a new SysAid ticket for new Azure DevOps work items.
    • Automatically generate a new Azure DevOps work item from an approved Change management process in SysAid.
  • Benefits

    • Keep your support teams updated with the relevant features and bugs released by your Devops teams by creating Changes and Problems in SysAid accordingly.
    • Allow to connect Incidents or Requests issues to relevant releases done by devops.
    • Use Cases
      • Azure DevOps work items

        Create new SysAid requests for new Azure DevOps work items

      • Azure DevOps for SysAid service records

        Create Azure DevOps work items for new SysAid service records

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