Microsoft Outlook Calendar

Overview

To better manage your IT tasks that require scheduling, this integration allows to block time in your calendar for tickets that meet a certain criteria. You can use this for scheduled remote sessions or Change management tasks that you need to secure time for, or any other task you have.

Main Features

• The integration enables blocking time in your calendar for tickets that meet specific criteria.

Benefits

• Improved Time Management: By automatically scheduling time for important tasks, you ensure that critical activities are allocated the necessary time, leading to better time management.
• Enhanced Task Organization: The integration helps in organizing and prioritizing IT tasks efficiently, ensuring that scheduled tasks are addressed promptly and without conflicts.

• Use Cases

  • Microsoft calendar event for new tickets

    Create a Microsoft calendar event for new tickets created in SysAid that meet a certain criteria